FAQs and Policies
*All sales are final. Due to the nature of our products we cannot accept any returns for sanitary reasons. No refunds or returns accepted. But, if you have any issues with your order, contact Karayapolish@gmail.com and we will work towards a solution. We want you to be happy with your purchase.
*Most orders are shipped out immediately, but please allow 1-7 days to process your order before shipping.
*Once your order has left our possession, we are no longer responsible. If your package is marked as delivered, but you have not received it, please contact your local post office for assistance. We cannot guarantee a replacement or a refund for your order.
*Please make sure your address is correct before placing an order. Karaya Polish is not responsible to replace items for incorrect addresses.
*Karaya Polish is not responsible for lost, held or damaged packages. Any shipping issues must be handled with USPS.
*Karaya Polishes are for external use only. Please keep away from children.
*If any adverse reaction occurs, please discontinue use immediately.
*All nail polishes are flammable. Please keep away from open flames.
*Polish may separate with time: If this happens please shake the cute bottle vigorously to remix ingredients.
*If your nail polish gets a thicker consistency, add a few drops of a high quality nail polish thinner. Never use acetone to thin your nail polishes as this will damage the pigments.
* Because of the pigments and glitters, some of our polishes may have a little bit of texture. A top coat is always recommended to smooth out any texture and to extend the life of your manicure but, it is not a must. Nail art has no boundaries, so you do you!
* All Karaya Polishes are 10-free, cruelty free and made with ethically sourced ingredients.
* All Karaya Polishes are hand-made with love in Montclair, New Jersey.
*As with any handmade product, slight variations will inevitably occur between batches.